For a support factsheet and software downloads for your product, go to the product section, locate you product and download the relevant information.
If you have a query about any Cirrus Digital product and wish to speak to someone in the customer support department, please email: support@cirrusdigital.co.uk with the product name, part number and details of the problem.
FAQ's relating to Cirrus 1.5 inch 1MB keyring frame.
Q: My Frame is not recognised/I cannot connect my frame.
A: Follow these steps.
1. Close the software down.
2. Connect the frame
3. On the frame, move the cursor to select USB update and press the 'MENU' button.
4. Open the Software.
Q: My frame does not seem to charge.
A: Connect the frame and select USB charge by pressing the 'MENU' button. The frame will need to charge for 3-4 hours.