For a support factsheet and software downloads for your product, go to the product section, locate you product and download the relevant information.
If you have a query about any Cirrus Digital product and wish to speak to the customer support department, please email: support@cirrusdigital.co.uk with the product name, part number and details of the problem.
FAQ's relating to Cirrus 1.5 inch 1MB keyring frame.
Q: My Frame is not recognised/I cannot connect my frame.
A: Follow these steps:
1. Close the software down.
2. Connect the frame
3. On the frame, move the cursor to select USB update and press the 'MENU' button.
4. Open the Software.
Q: My frame does not seem to charge.
A: Connect the frame and select USB charge by pressing the 'MENU' button. The frame will need to charge for 3-4 hours.